Barbershop
Handle the walk-in rush without losing the regulars.
The challenges
- Barbershops run on a mix of walk-ins and standing appointments — a calendar-only tool breaks the moment someone walks in.
- Tip and commission tracking is often done by memory or on paper.
- Regulars expect their usual barber and cut without having to explain it again.
How IMELDA solves it
- A live walk-in queue sits alongside the appointment calendar, so barbers see both at once.
- Each barber’s tips and commissions are tracked automatically, per ticket.
- Client history remembers a regular’s preferred cut, so staff — or the client’s own booking — can request “the usual.”
Relevant features
Built for barbershops specifically
Appointments Walk-ins Barbers Tips Memberships Commissions
Typical workflow
From queue to payout
- 1Client walks in or books ahead — added to the queue or the calendar.
- 2Barber calls the next client; service is logged against that barber.
- 3Tip captured at checkout alongside the service payment.
- 4Tip and commission totals roll up automatically for payout day.
Customer experience benefits
See estimated wait time before arriving, book ahead when you don’t want to wait, and get a consistent experience with your preferred barber every time.
Business growth benefits
Transparent payout builds barber loyalty — a real retention lever in a trade where chair-hopping is common. Membership plans turn walk-ins into recurring revenue. The owner finally has a real number for who’s actually busy.